to another location on this page- How to Return/Replace:Moves to another location on this page
- Items you purchased through Walmart.com Moves to another location on this page
- Return to a Local Store Moves to another location on this page
- Return by Mail Moves to another location on this page
- Marketplace items you purchased on Walmart.com Moves to another location on this page
- Items you purchased in Walmart U.S. Stores
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- Refunds
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- Damaged or Defective Items Moves to another location on this page
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- Gifts Moves to another location on this page
- Hazardous Materials Moves to another location on this page
- Multiple Items Moves to another location on this page
- Oversized Items (Furniture, Mattress, Treadmills, etc.) Moves to another location on this page
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Return Policy
Standard Return Policy
Most items purchased at Walmart.com may be returned either to a store or by mail, unless stated otherwise in the list of exceptions below by department. Items must be returned in the original manufacturer's packaging. We strongly recommend you keep your packaging for at least the first 90 days after purchase.
Items purchased from dealers or resellers and not Walmart.com directly are not eligible for return, refund or exchange.
For items sold by a Marketplace Seller please refer to the seller's return policy. You can find more about marketplace returns here.
Items purchased from dealers or resellers and not Walmart.com directly are not eligible for return, refund or exchange.
For items sold by a Marketplace Seller please refer to the seller's return policy. You can find more about marketplace returns here.
Holiday Extended Return Policy
Many items purchased between October 24th, 2019 and December 25th, 2019 are gifts and will have an extended return timeframe allowing more time to return unwanted items.
- If an item has a 14- or 30-day return window, we have extended the return window to start on December 26th, 2019
- Items under the 90-day return window will have no change
- Excludes Marketplace items
| Return Window | New Return by Date |
| 14 Days | 1/10/20 |
| 30 Days | 1/25/20 |
| 90 Days | No change |
Return Policy by Department
Different departments may have different return policies, check the department below for exceptions. All of the exceptions listed below require the merchandise be returned with a receipt, if returning in store.