My game won't load? What should I do?

Try closing out of the app and rebooting it. If this doesn't work make sure you have the latest version of iOS installed on your device! Als...

Can I continue my game on a new device?

Yes you can. Remember that the only way to transfer your account to a new device is to have it linked to a Game Center account. Login to Gam...

Can I reset the game and start again from the beginning?

Currently it's not possible to restart your game.

Why am I unable to buy gems?

Make sure that your device is set to allow in-app purchases. Go to Settings→General→Restrictions and check that In-App Purchases is set to O...

The App is Freezing on me

Before you try out below recommendations as to your solutions, be sure to check if your device's software and related apps are updated with ...